Many companies and businesses need to perform financial transactions and manage their resources efficiently and flexibly. To solve this problem, some institutions, agencies, and Fintechs have developed electronic money and IBAN services, which allow companies to carry out their financial transactions quickly and effectively. However, nowadays, it can be difficult to find the ideal provider, especially due to the wide variety of alternatives in the market. For this reason, here are some tips on how to choose an electronic money and IBAN agency.
Security level
When choosing an electronic money and IBAN agency, it is advisable to verify the security level of its platform since this is a fundamental factor when managing a company’s financial assets. This can be determined by asking the agency to provide information on the main security measures that its platform has, especially when protecting the financial resources and personal data of its users.
It is important to note that the level of security of the platform can also be determined by verifying if the provider complies with the different local rules and regulations, in addition to verifying if it is registered in its respective jurisdiction, as this will ensure a certain level of supervision by the local authorities, which guarantees compliance with certain quality and security standards in its platform.
Type of license and complementary services
It is advisable to verify the type of license and complementary services that the agency has. For example, a valid license will be a symbol of tranquility and legality, and it will also let you know what services the agency can “really” offer to its clients.
Regarding complementary services, we must take into account that the more services the agency has, the more efficient and versatile its financial ecosystem will be. Among the most outstanding complementary services are multi-currency IBAN accounts, digital wallet, exchange, SEPA and SEPA Instant transfers, payment gateway, batch payments, among others.
Operating rates
It is recommended to verify which are the fees related to each operation, as this may increase the costs associated with financial transactions. For example, it is advisable to evaluate the fees related to account maintenance, withdrawals, deposits, transfers, receiving payments, currency conversion, and monthly fees, among others.
Functionality and user interface
When choosing an electronic money and IBAN agency, it is advisable to verify that the user interface of its platform is user-friendly and intuitive, in addition to having multiple functions and tools that allow the efficient and simple management of all the company’s financial assets. We must take into account that it is useless to have a modern platform with many functions if it is difficult to use. Therefore, it is essential to verify that the platform is intuitive and easy to use.
Another point to take into account in this aspect is the level of compatibility or support for different operating systems and devices, as this will make the platform more accessible to a larger number of users.
Customer service and support
It is recommended to verify the level of quality of the agency’s customer service and support, as this will give us an idea of what our experience will be like when using their services. This is fundamental, as it will allow us to know if the agency has the capacity to solve problems or resolve any situation/incident that may arise in the future.
We must take into account that, if the customer service and support are good, our experience with the platform will be positive, and we will be able to know if the agency will be able to answer any doubt or question related to the operation of its platform.
To evaluate the agency’s customer service and support, we can see the reviews or opinions of their customers/users in review portals such as Play Store (Google) or App Store (Apple), we can also ask some direct questions in their respective official digital channels, which will allow us to measure their time and the level of quality of their answers.
Do you want to know more about Pilsenga’s e-money and IBAN financial services?
If you are interested in Pilsenga’s products or services (including e-money and IBAN service), you can visit our website and register on our platform by visiting the following link.
