Due to the financial needs that continually arise in companies, the vast majority of financial institutions have relied on technology to offer efficient solutions. For this reason, innovative products/services and new trends are continually being seen, and they are gradually transforming the way in which companies manage their resources, and interact with their clients financial services. Below, we will learn about some trends in online banking for companies.
Improvements in security measures
Due to the fact that an increase in cyber threats (Malware, Phishing, Social Engineering, DDoS) has been observed Attacks Advanced Persistent Threats, among others), financial entities constantly invest resources to implement advanced security measures; some examples of this are advanced security protocols, biometric authentication, identity verification based on blockchain technology, among others.
Open banking
More and more financial institutions are not only adopting online banking, but are also betting on open banking, which is based on sharing customers’ financial data with third parties (with the consent or permission of said customers), in order to offer more efficient and personalized financial products/services.
The main characteristic of open banking is that it offers its users a wide range of new financial services, which are created by multiple providers through applications, APIs and various digital platforms, which facilitates access to credits, loans and other innovative financial services.
Development of 100% digital banks
Many financial institutions and Fintechs have set out to develop digital platforms to offer their clients a 100% online banking service. Through these types of banks, companies can request all services online, allowing them to access more versatile and flexible services and lower rates compared to traditional banks.
Application of artificial intelligence (AI) for advanced services
Online banking is using artificial intelligence (AI) to offer more advanced, efficient, and personalized financial services, as this technology allows financial institutions to automate many tasks, in addition to generating records, performing predictive analysis, and making risk assessments, which contributes to better financial planning in the future.
Using virtual assistants
Financial institutions are seeking to offer an increasingly advanced online banking service (based on technology), with virtual assistants being one of the most widely used tools. These assistants have the ability to provide 24/7 support and advice to companies with an increasingly personalized and dedicated banking experience.
Virtual assistants allow businesses to access online banking at any time without being dependent on banking hours. This is especially crucial for companies that operate internationally or have urgent financial needs to avoid disruptions to business operations.
Virtual assistants not only allow you to perform operations but can also perform financial analysis based on the company’s behavior. They can identify spending patterns, recommend financial products that optimize cash flows, and provide advice on investments or financing.
What do you think about this topic? Do you want to know more about Pilsenga’s business banking service?
If you are interested in Pilsenga products or services, you can contact us by visiting the following link.
