Multi-currency IBAN accounts are essential tools for any business or company in the energy sector, especially when you have customers or suppliers in different countries, as these accounts allow you to send and receive payments in more than 30 currencies (in approx. 150 countries). However, due to the different alternatives, choosing the right company to provide financial services can be demanding due to the numerous options available. This article will share some tips on selecting the right company.
Experience
The company must have a certain amount of years of experience, since this will give a certain degree of tranquility, besides offering a certain level of quality and commitment in the service provided, for example, a company that has only 3 or 6 months of operations will be less reliable compared to a company that has 1 or 2 years of experience. Each year of operations or business experience means new problems are solved, and different challenges are faced. Because of this, it is essential to consider the time and expertise of the company to choose from.
Testimonials or customer reviews
We should review the testimonials or opinions of the company’s clients, as this will give us an idea about the quality of its service and level of professionalism. It is essential to know where to find testimonials or opinions. For example, we can start by asking the company itself to mention some clients or companies it has worked with.
Once we have that information, we must verify that such data is accurate. Then, we can contact those people or companies and ask for opinions or tell them about their experience with the product or service offered (which, in this case, would be the multi-currency IBAN accounts for companies).
These opinions on external portals (social networks, application reviews, etc.) are somewhat subjective, especially if we seek maximum or minimum ratings. In this case, it is best to look at intermediate ratings, which are more objective. However, we must consider that nowadays, it is straightforward to create fake reviews, so we must be very attentive at this point, mainly if we review reviews on social networks.
Service centered on companies in the energy sector
It is essential that the candidate has a service focused on companies in the energy sector or simply has proven experience in this sector; this will demonstrate that the company can offer solutions adapted to the characteristics and sector challenges, such as regulations, market conditions, permits, organizational culture, communication system, etc.
Support and customer service
Evaluating the company’s support and customer service is advisable, as this will give us an idea of how we will be treated as future customers. For example, we can visit the company’s digital channels and ask questions. After that, we can look at the response times and the quality of those answers.
Permits and regulations
It is essential that the company has the corresponding permits and complies with the different local rules and regulations; this means the company is under constant supervision and its financial products or services meet specific safety and quality standards.
People behind the company
It is recommended that you see who is behind the company. For example, we can review the LinkedIn profiles of the founders or managers and learn more about their professional backgrounds, previous projects, and experience in the sector, among other things.
Complementary products and services
If the company offers complementary financial products or services, this can be considered an additional positive point since it will allow access to more financial tools to achieve organizational objectives. For example, besides IBAN multi-currency accounts, Pilsenga provides services such as group payments, wallets, accounting packages, and payment processors.
What do you think about this topic? Do you want to know more about our multi-currency IBAN account services?
If you are interested in Pilsenga’s products or services (including multi-currency IBAN accounts for businesses), you can contact us by clicking the following link.
